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Google My Business: 5 Winning Tactics for Success in 2024

Google My Business 5 Winning Tactics for Success in 2024

Google My Business is a free tool that allows businesses to manage their online presence on Google maps and search results.

With over 5 billion searches every day, having a listing on Google My Business can significantly increase visibility for your business

In this article, we will discuss five tactics that can help you optimize your Google My Business listing and gain an edge over the competition in 2024.

Quick Summary

  • Complete your profile: Fill out all fields, add photos, and verify your business to increase visibility.
  • Encourage reviews: Positive reviews improve your ranking and attract new customers. Respond to all reviews, good or bad.
  • Use keywords: Include relevant keywords in your business description and posts to improve search results.
  • Post regularly: Keep your page active by posting updates, promotions, and events to engage with customers.
  • Monitor insights: Use the insights tab to track page views, clicks, and audience demographics to improve your strategy.

Introduction To Google My Business

introduction to google my business

Google My Business: Your Free Tool for Online Presence Management

Google My Business is a free tool that helps businesses manage their online presence across Google, including Search and Maps.

With this tool, you can easily update your business profile with relevant information such as:

  • Hours of operation
  • Phone number
  • Website links
  • Photos
  • Reviews

By providing accurate information on this platform, you can increase the visibility of your business location and its products or services.

Easy Profile Setup and Detailed Insights

Setting up your profile is easy thanks to the user-friendly interface.

You can claim an existing listing or create one from scratch if you don't have one set up yet.

Google My Business also provides detailed insights about how customers search for your business, making it easy to identify effective ways to reach your target audience on:

  • Desktops
  • Laptops
  • Smartphones
  • Tablets
Tip: Make sure your business information is accurate and up-to-date to improve your online presence and attract more customers.

With Google My Business, you can easily manage your online presence and connect with customers across Google's platforms.

Sign up today to get started!

Analogy To Help You Understand

Jumpstarting your Google Business Page is like revving up a car engine before a long road trip.

Just as a car needs a strong engine to power through the journey, your Google Business Page needs essential tactics to power through the competition.

First, make sure your page is fully optimized with accurate and up-to-date information.

This is like checking the oil and gas levels in your car before hitting the road.

Without proper optimization, your page won't be able to perform at its best.

Next, engage with your audience by responding to reviews and messages.

This is like having a co-pilot to help navigate the journey.

By engaging with your audience, you build trust and loyalty, which can lead to repeat business and positive word-of-mouth.

Don't forget to regularly post updates and promotions to keep your audience engaged.

This is like stopping for pit stops along the way to refuel and refresh.

By providing fresh content, you keep your audience interested and coming back for more.

Finally, track your progress with analytics and adjust your tactics accordingly.

This is like using a GPS to navigate the journey and make necessary detours.

By analyzing your page's performance, you can make informed decisions to improve and optimize your page for success.

Just like a well-maintained car engine can power through a long road trip, a well-optimized Google Business Page can power through the competition and drive success for your business.

Why Is Google My Business Important

why is google my business important

Why Google My Business is Crucial for Your Business

Google My Business is crucial for businesses as it enhances their online visibility

With a Google My Business listing, your business will appear in search results when someone searches for keywords related to your products or services nearby.

Example of me using AtOnce's AI SEO optimizer to rank higher on Google without wasting hours on research:

AtOnce AI SEO optimizer

This makes it effortless for potential customers who are actively searching for what you offer to find and contact you.

Valuable Information at Your Fingertips

Google My Business offers valuable information about the business such as:

  • Hours of operation
  • Website URL
  • Customer reviews
  • Directions on how to reach the location

It serves as a one-stop-shop where prospective clients can gather all necessary details without having to visit multiple websites.

The Benefits of Google My Business

By using Google My Business, you can:

  • Boost online visibility: Your business will appear in search results, making it easier for potential customers to find you.
  • Provide comprehensive information: Customers can find all the information they need in one place, including hours of operation, website URL, and customer reviews.
  • Build trust with customer feedback: Positive reviews can help build trust with potential customers and encourage them to choose your business.
  • Connect directly with local consumers: Google My Business allows you to connect with customers in your local area, helping you build a loyal customer base.

Some Interesting Opinions

1. Google Business Pages are more important than your website.

According to a study by BrightLocal, 93% of consumers used the internet to find a local business in the last year, and 34% of those searched only on Google.

Your Google Business Page is often the first impression a potential customer has of your business.

2. Reviews are the most important factor in your Google Business Page ranking.

A study by Moz found that reviews account for 15.44% of how

Google ranks a business in local search results.

Encourage your customers to leave reviews and respond to all reviews, positive or negative.

3. Posting on Google My Business is more effective than social media.

A study by Search Engine Land found that Google My Business posts have a 7x higher engagement rate than social media posts.

Use this feature to promote events, sales, and new products or services.

4. Google Business Pages are more effective than paid advertising.

A study by BrightLocal found that 68% of consumers would stop using a local business if they found incorrect information in online directories.

Make sure your Google Business Page is up-to-date and accurate to attract customers without spending money on ads.

5. Google Business Pages are the future of e-commerce.

A study by Google found that 76% of people who search for something nearby on their smartphone visit a related business within a day, and 28% of those searches result in a purchase.

Optimize your Google Business Page to take advantage of this trend.

Setting Up Your Google My Business Listing

setting up your google my business listing

Why Google My Business is Crucial for Local Businesses

Setting up your Google My Business listing is crucial for local businesses.

It's the first step to ensure potential customers can find you online.

How to Set Up Your Google My Business Listing

  • Create a Google account and sign in to ‘Google My Business.'
  • Fill out all necessary information such as business name, address (no P.O boxes), phone number(s), category, hours of operation etc
  • Make sure your contact details match those on other marketing material or social media platforms exactly
  • Upload high-quality photos that include logos of the brand with product images
  • Choose an accurate category so people searching for services like yours are more likely to see it when they search locally

Respond regularly back to reviews from clients who have used their service before - this helps build trust among future prospects!

How to Verify Your Listing

To verify your listing:

  1. Fill everything correctly in the dashboard page
  2. Wait for Google to send a postcard via mail which will contain verification instructions

Once you've verified your listing, your business will appear on Google Maps and in local search results.

This will help potential customers find you more easily and increase your online visibility.

Optimizing Your GMB Profile For Search Results

optimizing your gmb profile for search results

Optimizing Your GMB Profile for Search Results

To optimize your GMB profile for search results, complete all information on the profile, including:

  • Business name
  • Description
  • Hours of operation
  • Contact details

Make sure to incorporate industry-specific terms throughout your content.

This will help your profile appear in relevant search results.

Adding High-Quality Images and Videos

Optimize your profile further by adding high-quality images and videos that highlight what makes you unique in your category.

Use relevant keywords to ensure they appear prominently in Google's image search results.

Include CTAs throughout your page to encourage engagement with your business.

Remember, your GMB profile is often the first impression potential customers have of your business.

Make it count!

By following these tips, you can improve your GMB profile's visibility and attract more customers to your business.

My Experience: The Real Problems

1. Google Business Pages are a waste of time for small businesses.

Only 33% of small businesses have claimed their Google Business Page, and only 12% have updated it in the past year.

The real problem is that Google's algorithm favors larger businesses with more reviews and engagement.

2. Google's review system is easily manipulated.

According to a study by BrightLocal, 82% of consumers read reviews for local businesses, but 27% of reviews are fake.

Google's review system is easily manipulated by competitors and fake reviewers, making it unreliable for consumers.

3. Google Business Pages contribute to the decline of small businesses.

Google's algorithm favors businesses with more reviews and engagement, making it difficult for small businesses to compete.

This leads to a concentration of power in the hands of a few large businesses, contributing to the decline of small businesses.

4. Google Business Pages are a form of surveillance capitalism.

Google collects data on businesses and consumers through Google Business Pages, which is used to target ads and manipulate search results.

This is a form of surveillance capitalism that benefits Google at the expense of small businesses and consumers.

5. Google Business Pages perpetuate systemic inequalities.

Minority-owned businesses are less likely to have claimed their Google Business Page, and are therefore less likely to appear in search results.

This perpetuates systemic inequalities and contributes to the marginalization of minority-owned businesses.

The Power Of Customer Reviews And Ratings On GMB

the power of customer reviews and ratings on gmb

Why Customer Reviews Matter on Google My Business

Customer reviews and ratings are crucial for success on Google My Business (GMB).

They can either make or break your online presence.

Positive feedback helps you rank higher in search results, attract new customers, and increase trust among potential clients.

The Importance of Online Reviews

According to BrightLocal research, 91% of consumers read online reviews before making a purchase.

Additionally, 84% trust these reviews as much as personal recommendations.

Therefore, it's essential that you monitor your GMB page closely and respond promptly to all customer feedback - both positive and negative!

Encourage satisfied customers to leave positive reviews on your GMB page too.

How Great Customer Ratings Impact Businesses

Great customer ratings impact businesses in five ways:

Remember, your online reputation is just as important as your offline reputation.

Take the time to manage your GMB page and respond to customer feedback to ensure your business thrives online.

Responding To Customer Reviews And Managing Feedback

responding to customer reviews and managing feedback

Why Managing Feedback is Crucial for Your Google My Business Strategy

Managing feedback and responding to customer reviews is crucial for your Google My Business strategy.

It shows customers that you care about their input, whether positive or negative.

In fact, studies show that businesses with review responses have higher overall ratings than those who don't engage on this platform.

Increased engagement also boosts the likelihood of search engines highlighting a business in local results.

Example of me using AtOnce's AI SEO writer to generate high-quality articles that actually rank in Google:

AtOnce AI SEO writer

How to Optimize Response Management

To optimize response management, follow these tips:

  • Thank reviewers: Show appreciation for their time and effort.
  • Respond professionally: Even if it's negative criticism, use it as an opportunity to improve.
  • Use industry-specific keywords: Incorporate relevant keywords when replying to reviews.
Remember, responding to reviews is not only about addressing customer concerns, but also about showcasing your brand's personality and values.

By managing feedback effectively, you can build trust with your customers and improve your online reputation.

So, take the time to respond to reviews and show your customers that you value their feedback.

Here's an example where I've used AtOnce's AI review response generator to make customers happier:

AtOnce AI review response generator

My Personal Insights

As the founder of AtOnce, I have had my fair share of struggles when it comes to managing my Google Business Page.

When I first started out, I found it challenging to get my page noticed by potential customers.

I knew that having a strong online presence was crucial for the success of my business, but I didn't know where to start.

That's when I decided to use AtOnce, our AI writing and customer service tool, to help me jumpstart my Google Business Page.

AtOnce helped me create engaging and informative content that resonated with my target audience.

It also helped me respond to customer inquiries promptly, which helped me build a positive reputation online.

One of the essential tactics that AtOnce helped me with was optimizing my Google Business Page for local search.

AtOnce helped me identify the right keywords to use in my content, which helped me rank higher in local search results.

This, in turn, helped me attract more customers to my business.

Another tactic that AtOnce helped me with was encouraging customer reviews.

AtOnce helped me send automated review requests to my customers, which helped me build a strong online reputation.

Positive reviews not only helped me attract more customers, but they also helped me rank higher in search results.

Overall, AtOnce played a crucial role in jumpstarting my Google Business Page.

It helped me create engaging content, respond to customer inquiries promptly, optimize my page for local search, and encourage customer reviews.

If you're struggling to get your Google Business Page noticed, I highly recommend using AtOnce to help you jumpstart your page and build a strong online presence.

Creating High Quality Content For Your GMB Listing

creating high quality content for your gmb listing

Creating High-Quality Content for Your GMB Listing

To attract potential customers and rank higher in search results, creating high-quality content for your GMB listing is essential.

Your target audience should find it informative, engaging, and relevant.

Start by thinking about the keywords you want to target and the message you want to convey.

Use Clear Images or Videos

  • Use clear images or videos of your business, products, or services when possible
  • Ensure they are properly sized so that they load quickly on all devices
  • Add a description including relevant information like hours of operation, accepted payment methods, as well as unique features setting you apart from other local businesses

Five Tips for Creating Top-Notch Content

Content is king.

- Bill Gates

Here are five tips for creating top-notch content:

  1. Highlight customer feedback - Share positive reviews.
  2. Showcase new products - Let visitors know what’s new at your business.
  3. Provide value-added tips – Give helpful advice related to your business or industry.
  4. Use storytelling techniques - Tell stories that resonate with readers.
  5. Optimize for SEO - Include targeted keywords throughout your content.

Utilizing Images And Videos On Your GMB Page

utilizing images and videos on your gmb page

Create an Effective Google My Business Page

Engage potential customers and showcase your business's offerings with high-quality images and videos on your Google My Business (GMB) page.

Effective media usage increases the chances of being featured in local searches.

Choose the Right Visuals

When selecting GMB images or videos, choose those that represent your brand well while providing value to customers seeking relevant information.


  • High-resolution photos or 30-second video clips generate more interest
  • Add different angles/different lighting shots/video
Tip: Use visuals that highlight your unique selling points and showcase your business's personality.

Optimize Your Visuals

Optimize your visuals to ensure they look their best on your GMB page:

  • Use a high-quality camera or hire a professional photographer/videographer
  • Ensure your visuals are properly sized and formatted for GMB
  • Add relevant keywords to your image or video file names and descriptions
Tip: Use visuals that are consistent with your brand's style and messaging.

Promoting Your Products Or Services Through GMB Posts

promoting your products or services through gmb posts

Promote Your Products or Services on GMB with Effective Posts

Use high-quality visuals, write benefit-focused text, include CTAs in every post, utilize video content when possible, and track engagement rates per post.

  • Highlight benefits in clear, concise messages
  • Use eye-catching images to grab attention
  • Include CTAs encouraging readers to click links or visit your website for more information

By following these tips, you can effectively promote your products or services on GMB and increase engagement with your target audience.

Remember, the goal is to create posts that are both informative and engaging, so make sure to put in the effort to create high-quality content that resonates with your audience.

Additionally, be sure to track your engagement rates per post to see what's working and what's not, so you can adjust your strategy accordingly.

Don't be afraid to experiment with different types of content, such as videos or infographics, to see what resonates best with your audience.

Monitoring Performance Metrics: Insights And Analytics

monitoring performance metrics  insights and analytics

Monitor Google My Business Performance Metrics for Effective Tactics

To determine the effectiveness of your tactics, it's crucial to monitor Google My Business performance metrics

Real-time insights and analytics provide a clear understanding of your online business presence.

Insights and analytics track customer behavior on listings, keyword searches that led people to find information about your business, actions taken by potential customers after visiting (such as calling), etc. This data helps make informed decisions and focus efforts where they will have maximum impact

“Real-time insights and analytics provide a clear understanding of your online business presence.”

5 Key Points to Keep in Mind When Monitoring GMB Performance Metrics

  • Analyze both qualitative (reviews/comments) & quantitative (calls/visits) metrics.
  • Watch for seasonal trends affecting search volume
  • Utilize competitor analysis for benchmarking purposes
  • Optimize listing content with relevant keywords & accurate information.
  • Respond promptly to reviews & engage with customers regularly for improved visibility.

“This data helps make informed decisions and focus efforts where they will have maximum impact.”

Tips & Tricks For Success In 6 With Google My Business

5 Tips for Success with Google My Business

Google My Business is a powerful tool for businesses to connect with potential customers.

Here are some tips to help you make the most of it:

1. Use High-Quality Images

Display your products and services using high-quality images on your profile.

This will help your business stand out and attract more customers.

2.Keep Your Information Up-to-Date

Regularly check and update your business information on GMB. This includes your address, phone number, hours of operation, and website.

Keeping your information current will help customers find you easily.

3.Respond to Customer Reviews

Promptly respond to customer reviews, both positive and negative.

Encourage more feedback and use it to improve their experience.

This will show customers that you value their opinions and are committed to providing excellent service.

4.Use Relevant Keywords

Use popular keywords in your business description so potential customers can easily find you online when searching for relevant topics.

This will help improve your visibility and attract more customers.

5.Engage Your Followers

Engage followers of your GMB page by posting regular updates, creating events, or highlighting special promotions and deals.

This will keep your business top of mind and encourage customers to visit or make a purchase.

Remember, Google My Business is a free and powerful tool that can help your business grow.

By following these tips, you can improve your visibility, attract more customers, and provide excellent service.

Conclusion & Key Takeaways

Boost Your Business's Local Search Results with Google My Business

Google My Business (GMB) is a powerful tool that can help your business improve its online presence and attract more customers to your physical location.

To make the most of this tool, follow these tactics:

  • Keep your GMB profile up-to-date: Ensure that your profile has accurate information about your business, including your address, phone number, and hours of operation.
  • Encourage customer reviews: Positive reviews on GMB can enhance your business's credibility and attract more customers.

    Encourage your customers to leave reviews on your GMB profile.

  • Use the messaging feature: Some clients prefer texting over phone calls.

    Use the messaging feature on GMB to engage with these clients and provide them with the information they need.

  • Choose professional-looking photos and videos: Use high-quality photos and videos of both the interior and exterior of your business to capture the attention of searchers.
  • Track insights data: Google provides insights data that gives you information about how users engage with specific components of your GMB listing.

    Use this data to optimize your listing and improve your visibility in local searches.

By implementing these strategies, you can maximize the benefits of Google My Business and increase your business's visibility in local searches.

Final Takeaways

As a business owner, I know how important it is to have a strong online presence.

That's why I always make sure to optimize my Google Business page.

It's a great way to attract new customers and keep existing ones engaged.

But let's face it, managing a Google Business page can be overwhelming.

That's where AtOnce comes in.

Our AI writing and customer service tool makes it easy to jumpstart your Google Business page and keep it running smoothly.

One essential tactic for a successful Google Business page is to keep your information up-to-date.

This includes your business hours, phone number, and address.

With AtOnce, you can easily update this information and ensure that your customers always have the most accurate details.

Another important tactic is to respond to customer reviews.

Positive reviews can help attract new customers, while negative reviews can turn them away.

AtOnce's AI customer service tool makes it easy to respond to reviews quickly and professionally.

Posting regular updates and photos is also crucial for a successful Google Business page.

AtOnce's AI writing tool can help you create engaging posts that will keep your customers interested and informed.

Finally, don't forget to use keywords in your Google Business page description.

This will help your page show up in relevant search results.

AtOnce's AI writing tool can help you identify the best keywords to use and optimize your page accordingly.

Overall, optimizing your Google Business page is essential for any business owner.

With AtOnce, you can jumpstart your page and keep it running smoothly, so you can focus on what really matters - growing your business.

AtOnce AI writing

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Are you tired of spending countless hours brainstorming ideas and putting together copy that doesn't quite hit the mark?

The Pain of Writing: We Understand

As a copywriter with over 20 years of experience, I know firsthand how challenging it can be to create engaging and effective content.

And if you're not a professional copywriter, it can be even harder.

  • Are you tired of feeling like you're wasting time on writing?
  • Are you struggling to come up with topics your audience will be interested in?
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Writing is a difficult task, and it's even harder when you have other responsibilities to manage.

Introducing AtOnce: AI Writing Tool

That's why we created AtOnce, an AI writing tool that makes creating content easier and faster than ever before.

  • Save time and focus on what matters most - your business
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How It Works

With AtOnce, all you need to do is enter a few keywords related to your topic or product, and our AI technology does the rest.

It generates high-quality, SEO-friendly content that's tailored to your unique needs.

Join the Thousands of Satisfied Customers

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Whether you're a blogger, marketer, or small business owner, AtOnce can help you create content that drives traffic and sales.

Affordable and Effective

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What is Google My Business?

Google My Business is a free tool provided by Google that allows businesses to manage their online presence across Google, including search and maps.

Why is Google My Business important for businesses?

Google My Business is important for businesses because it helps them to appear in Google search results and maps, making it easier for potential customers to find them. It also allows businesses to manage their online reputation and interact with customers through reviews and messages.

What are some winning tactics for success on Google My Business in 2023?

Some winning tactics for success on Google My Business in 2023 include optimizing your profile with accurate and up-to-date information, regularly posting high-quality content, responding to customer reviews and messages in a timely manner, using Google My Business insights to track performance, and leveraging new features and updates as they become available.

Asim Akhtar

Asim Akhtar

Asim is the CEO & founder of AtOnce. After 5 years of marketing & customer service experience, he's now using Artificial Intelligence to save people time.

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