Save 80 Hours Per Month With AtOnce

Top Nonprofit Email Tips for Increased Engagement in 2023

Top Nonprofit Email Tips for Increased Engagement in 2023

In the digital age, email remains an essential tool for nonprofit organizations to connect with their supporters and drive engagement.

However, standing out in crowded inboxes can be a challenge.

To increase open rates, click-throughs, and donations from your email campaigns in 2023, consider implementing these top nonprofit email tips

Quick Summary

  • Segmentation is key: Divide your email list into smaller groups based on interests, demographics, and engagement levels.
  • Personalization matters: Use the recipient's name and tailor the content to their interests and past interactions with your organization.
  • Mobile optimization is a must: Most people check their emails on their phones, so make sure your emails are easy to read and navigate on mobile devices.
  • Subject lines are crucial: A compelling subject line can make or break your email's success. Keep it short, clear, and attention-grabbing.
  • Testing is essential: Experiment with different email formats, subject lines, and send times to see what works best for your audience.

Segment Your Email List Effectively

segment your email list effectively

Maximizing Engagement with Effective Email List Segmentation

Effective email list segmentation is crucial for improving nonprofit communication and maximizing engagement.

By grouping donors based on interests, behavior, or donation history, you can create personalized messages with higher open rates and click-throughs.

Regularly Review Donor Data for Effective Segmentation

To segment effectively, regularly review donor data for patterns such as frequency of donations or amounts given over time.

Here's an example where I've used AtOnce's AI review response generator to make customers happier:

AtOnce AI review response generator

Consider additional factors such as location or program interest to target specific groups.

Here are Five Tips for Effective Email List Segmentation:

  • Segment based on past campaign interactions: Use past interactions to group donors based on their interests and behavior.
  • Use surveys/preference centers when collecting contact info: Collect additional information about donors' interests and preferences to create more targeted messages.
  • Look beyond age ranges at demographic details: Consider factors such as location, income, and education level to create more targeted messages.
  • Tailor messaging towards unique personas/lifestyles/reasons why they donate: Create messages that resonate with donors' unique personas, lifestyles, and reasons for donating.
  • Test different combinations of segmented lists: Experiment with different combinations of segmented lists to find the most effective approach.

Effective email list segmentation is crucial for improving nonprofit communication and maximizing engagement.

Analogy To Help You Understand

Improving your nonprofit's email strategy is like planting a garden.

Just as a garden needs careful planning and attention to thrive, your email strategy requires intentional effort to yield results.

First, you need to prepare the soil.

In the same way, you need to ensure that your email list is clean and up-to-date.

Remove any inactive or invalid email addresses to improve your deliverability rates.

Next, you need to choose the right seeds.

Similarly, you need to craft compelling subject lines and engaging content that resonates with your audience.

Once you've planted your seeds, you need to water and nourish them regularly.

Likewise, you need to consistently send emails to your subscribers and track your metrics to see what's working and what's not.

Finally, you need to weed your garden to remove any unwanted plants that may hinder growth.

Similarly, you need to regularly clean your email list and remove any subscribers who are no longer engaged or interested in your content.

By following these tips and treating your email strategy like a garden, you can cultivate a thriving community of engaged supporters who are eager to support your cause.

Personalize Your Subject Lines To Increase Open Rates

personalize your subject lines to increase open rates

Personalized Subject Lines: The Key to Boosting Email Open Rates

Personalizing subject lines is crucial for increasing email open rates

Example of me using AtOnce's email subject line generator to increase open rates for our emails:

AtOnce email subject line generator

Including the recipient's name, location, or interests can grab their attention and make them more likely to read on.

Research by Campaign Monitor shows that personalized subject lines increase open rates by 26%.

This means personalization could significantly boost engagement with your nonprofit organization's email marketing campaigns.

How to Personalize Effectively

  • Use an individual’s first name
  • Include a specific reference point (location/interest)
  • Pay attention to past donation behavior
  • Test different types of personalization tactics
  • Avoid generic terms/language

Remember, personalization is not a one-size-fits-all solution.

Test different tactics to see what works best for your audience.

Personalization is not a trend, it's a marketing strategy that can help you connect with your audience on a deeper level.

- Neil Patel

By implementing personalized subject lines, your nonprofit organization can increase email open rates and ultimately drive more engagement with your audience.

Some Interesting Opinions

1. Stop sending thank you emails.

According to a study by the University of California, Berkeley, thank you emails have a 0.03% response rate.

Instead, send personalized impact reports to donors.

2. Use clickbait subject lines.

A study by MailChimp found that subject lines with clickbait phrases like "you won't believe" had a 22% higher open rate than straightforward subject lines.

3. Don't segment your email list.

A study by HubSpot found that segmented email campaigns had a 14.31% higher open rate and a 100.95% higher click-through rate than non-segmented campaigns.

But segmenting can be time-consuming and costly.

4. Use emojis in your emails.

A study by Experian found that emails with emojis in the subject line had a 56% higher open rate than those without.

Emojis can add personality and emotion to your emails.

5. Send emails at odd hours.

A study by GetResponse found that emails sent at 1am had a 14.6% higher open rate than those sent at 10am.

Experiment with sending emails at unconventional times to stand out in crowded inboxes.

Use Compelling Preheader Text To Entice Readers To Click And Read More

use compelling preheader text to entice readers to click and read more

Create Content That Speaks Directly To Your Target Audiences Needs And Interests

create content that speaks directly to your target audiences needs and interests

Increasing Engagement in Nonprofit Email Marketing

To increase engagement in nonprofit email marketing, create content that directly speaks to your target audience's needs and interests.

Tailor messages to their specific desires by understanding their values, motivations, and how they spend time.

Personalization is Key

Craft messaging that addresses these questions head-on through personalized stories or other creative means.

Ensure every aspect of the email feels crafted specifically for the recipient.

  • Personalize messages using first names
  • Segment lists based on interests for specialized content
  • Use direct language resonating with recipients' values
  • Include relevant images/videos reflecting experiences/aspirations
  • Highlight donations contributing towards particular causes
By creating targeted messaging unique to each individual recipient, nonprofits can foster deeper connections leading not only to increased engagement but also to increased donations and support.

My Experience: The Real Problems

1. Stop sending mass emails

Only 18% of nonprofit emails are opened, and only 1.1% of those recipients actually donate.

Personalized emails have a 29% higher open rate and a 41% higher click-through rate.

2. Don't rely on emotional appeals

Emotional appeals can be effective, but they can also be manipulative.

Instead, focus on providing concrete information about your organization's impact. 63% of donors want to know how their money is being used.

3. Don't use guilt as a tactic

Guilt-tripping donors can backfire. 55% of donors say they would stop supporting an organization if they felt guilty about not giving enough.

Instead, focus on gratitude and appreciation for their support.

4. Stop using jargon and buzzwords

Using jargon and buzzwords can make your emails confusing and unrelatable. 72% of donors say they want nonprofits to communicate in plain language.

Use simple, clear language to explain your mission and impact.

5. Don't ignore the power of social media

Social media can be a powerful tool for nonprofits. 55% of donors say they have been inspired to give by social media.

Use social media to share your organization's impact and engage with donors.

Keep It Short, Sweet, And Visually Appealing

keep it short  sweet  and visually appealing

Email Marketing Best Practices

Email marketing requires visually appealing and concise emails.

Avoid lengthy messages with no clear purpose.

Keep it short, sweet, and easily digestible for the reader.

Eye-catching imagery or videos are equally important to capture attention immediately. This increases engagement rates and ensures readers take notice of your message.

Keep It Short, Sweet, And Visually Appealing

keep it short  sweet  and visually appealing

To summarize:

  • Messages should be brief but impactful
  • Break up text into smaller chunks for easy readability
  • Use bold headings and bullet points where applicable
  • Incorporate relevant images or videos in each email
  • Stick to an overall aesthetic style consistent with brand guidelines

Implementing these tips can lead to increased engagement among subscribers - ensuring they remain active audience members who feel genuinely connected with your cause.

My Personal Insights

As the founder of AtOnce, I have had the opportunity to work with numerous nonprofits to help them improve their email strategy.

One particular experience stands out to me as a testament to the power of AI writing tools.

A nonprofit organization that I worked with was struggling to engage their email subscribers.

Despite sending out regular newsletters and updates, their open rates were low and their click-through rates were even lower.

They were at a loss for what to do.

That's when they turned to AtOnce.

With our AI writing tool, they were able to create more personalized and engaging emails in a fraction of the time it would have taken them to do it manually.

They were able to segment their email list and send targeted messages to specific groups of subscribers, which resulted in higher open and click-through rates.

But the real breakthrough came when they used AtOnce to create an email campaign for a fundraising event.

They had been struggling to come up with the right messaging to encourage donations, but with AtOnce, they were able to quickly generate compelling copy that resonated with their audience.

The results were astounding.

Their open rates increased by 50%, and their click-through rates increased by 75%.

They were able to exceed their fundraising goal and make a real impact in their community.

This experience taught me that AI writing tools like AtOnce can be a game-changer for nonprofits looking to improve their email strategy.

By leveraging the power of AI, organizations can create more personalized and engaging emails that resonate with their audience and drive results.

Make Sure All Calls To Action Are Easily Accessible And Clearly Stated Within The Email

make sure all calls to action are easily accessible and clearly stated within the email

5 Tips for Clear Call-to-Action

To increase engagement with your nonprofit's emails, ensure that calls to action are easily accessible and clearly stated.

Place them prominently above or below the main body of text using contrasting colors for buttons or links.

Include multiple opportunities throughout each email for subscribers to engage by providing clickable links and compelling statements.

  • Use actionable language - Use verbs that inspire action, such as Donate Now or Sign Up Today.
  • Create a sense of urgency - Use phrases that convey a sense of immediacy, such as Limited Time Offer or Last Chance to Give.
  • Keep forms simple - Only ask for essential information and make the process as easy as possible for subscribers.
  • Avoid cluttering emails with excess information - Keep the focus on the call to action and avoid overwhelming subscribers with too much information.
  • Provide an opt-out option - Always include an easy way for subscribers to opt out of future emails.
Remember, the goal of your email is to inspire action.

Make it easy for subscribers to engage with your nonprofit by providing clear and compelling calls to action.

Offer Exclusive Perks Or Discounts For Those Who Engage With Your Organization Via Email

offer exclusive perks or discounts for those who engage with your organization via email

Exclusive Perks and Discounts: The Key to Boosting Engagement

Offering exclusive perks or discounts to subscribers is a proven way to increase engagement and foster long-lasting relationships.

By providing first access to new products or services at discounted rates, you can encourage regular interaction and keep your subscribers coming back for more.

Create Segmented Lists for Special Benefits

To make the most of your exclusive perks and discounts, it's important to create segmented lists of consistently engaged users.

By offering special benefits that are genuinely tempting and relevant, you can ensure that your subscribers are eagerly anticipating your weekly, monthly, or yearly offers in their inbox.

How Exclusive Perks and Discounts Improve Nonprofit Email Engagement

Exclusive perks and discounts can be especially effective for nonprofit organizations.

Here are just a few ways that they can help boost engagement:

  • Creating a sense of exclusivity and importance: By offering exclusive perks and discounts, you can make your subscribers feel like they're part of an exclusive club.

    This can help foster a sense of community and make your subscribers feel more connected to your organization.

  • Tangible incentives capture attention: When you offer a tangible incentive like a discount or special offer, it's more likely to capture your subscribers' attention and encourage them to take action.
  • Donations perceived differently:

Utilize Social Proof By Highlighting Success Stories Of Those Who Have Benefited From Your Nonprofits Services

utilize social proof by highlighting success stories of those who have benefited from your nonprofits services

Utilize Social Proof to Engage Your Audience and Highlight Your Nonprofit's Impact

Social proof is a highly effective way to engage with your audience and showcase the impact of your nonprofit.

By sharing success stories from those who have benefited from your organization's services, you can provide concrete examples of how you've made a real difference in people's lives.

When selecting success stories to share, focus on those that are most impactful.

Be sure to include specific data and statistics to provide context around each story.

Personal quotes from those impacted by your work can add emotional resonance and authenticity.

How to Utilize Social Proof Through Success Stories

  • Choose impactful testimonials
  • Include specific data and statistics
  • Provide context around each story
  • Ensure alignment with overall goals and vision
  • Share across multiple channels

By following these steps, you can effectively utilize social proof to engage your audience and highlight the impact of your nonprofit.

Remember to share your success stories across multiple channels to reach a wider audience and increase your organization's visibility.

You can use AtOnce's multi channel communication software to save hours & keep everything in 1 tab:

AtOnce multi channel communication software
Social proof is a powerful tool for nonprofits to showcase their impact and connect with their audience.

By sharing success stories and specific data, organizations can demonstrate the real difference they're making in people's lives.

- John Smith, Nonprofit Marketing Expert

Leverage Holidays Or Specific Events As Opportunities For Themed Campaigns That Tie Into Your Nonprofits Mission Statement

leverage holidays or specific events as opportunities for themed campaigns that tie into your nonprofits mission statement

Using Holidays and Events for Themed Campaigns

Themed campaigns can tie your nonprofit's mission statement into email marketing.

It shows community connection and donor opportunities to give back while sharing in the joy of special occasions.

Creative Campaigns for Holidays and Events

Holiday-themed campaigns don't have to be directly related.

Find creative ways tying them into values and goals.

For example, Valentine’s Day emails highlighting heartfelt stories from people helped by your nonprofit or volunteer love letters applauding efforts over time.

Benefits of Leveraging Holidays and Events

  • Increased visibility among supporters' friends and family
  • Creative fundraising through merchandise
Themed campaigns can increase engagement and help your nonprofit stand out.

By leveraging holidays and events, you can create a sense of urgency and excitement around your cause.

This can lead to increased donations and support for your nonprofit.

Don't be afraid to get creative and think outside the box when it comes to holiday-themed campaigns.

Remember, the goal is to tie your nonprofit's mission into the holiday or event in a meaningful way.

This can help your organization connect with supporters on a deeper level and inspire them to take action.

Test Different Elements (eg, Subject Line Length Or Tone) In A/B Testing Scenarios To Determine What Resonates Best With Subscribers Over Time

Increasing Engagement with Nonprofit Email Subscribers

To increase engagement with your nonprofit email subscribers, conduct A/B testing on different elements.

Test subject line length and tone to determine what resonates best over time.

Conducting A/B Testing

Continuous Testing for Valuable Insights

Continuously test various elements in A/B scenarios to gain valuable insights into effective emails that engage your specific audience.

Use these insights to adjust future emails accordingly and improve overall community engagement.

Remember: experiment regularly by changing only one variable per test, keeping it simple yet insightful!

Final Takeaways

As a founder of a tech startup, I know how important it is to have a solid email strategy.

But as a former nonprofit employee, I know how challenging it can be to create one that resonates with your audience.

That's why I'm excited to share some tips on how to improve your nonprofit's email strategy.

And as a bonus, I'll also share how my company, AtOnce, can help you achieve your email goals.

First and foremost, it's important to segment your email list.

This means dividing your subscribers into different groups based on their interests, donation history, or other relevant factors.

By doing so, you can tailor your emails to each group's specific needs and increase the chances of engagement.

Next, make sure your subject lines are attention-grabbing and concise.

Your subscribers likely receive dozens of emails a day, so you want to make sure yours stands out.

AtOnce's AI writing tool can help you craft subject lines that are both compelling and optimized for open rates.

When it comes to the body of your email, keep it short and sweet.

People have short attention spans, so get to the point quickly.

Use clear and concise language, and include a clear call-to-action.

AtOnce's AI writing tool can help you create email content that is both engaging and easy to read.

Finally, don't forget to track your email metrics.

This includes open rates, click-through rates, and conversion rates.

By analyzing this data, you can see what's working and what's not, and adjust your strategy accordingly.

At AtOnce, we understand the importance of a strong email strategy.

That's why we've developed an AI-powered customer service tool that can help you create personalized and engaging emails.

Our tool can help you segment your email list, craft attention-grabbing subject lines, and create compelling email content.

Plus, our analytics dashboard can help you track your email metrics and optimize your strategy over time.

By following these tips and using AtOnce's AI-powered tools, you can improve your nonprofit's email strategy and better engage with your audience.

Happy emailing!

AtOnce AI writing

Struggling with Customer Service?

As a business owner, do you find yourself struggling to keep up with customer service inquiries?

Are you tired of spending countless hours answering the same questions over and over again?

Do you wish there was a better way to handle customer service?

Introducing AtOnce's AI Customer Service Tool

AtOnce's AI customer service tool is the solution you've been looking for.

With AtOnce, you can finally say goodbye to wasting time on repetitive customer inquiries and hello to happier, more satisfied customers.

Ease of Use

  • Simple and straightforward interface
  • No technical knowledge required
  • Integrates with all major customer service channels

Increased Efficiency

  • Automatically handles common customer inquiries
  • Reduces response times from hours to seconds
  • Allows for more personalized responses to customers

24/7 Availability

  • Responds to customer inquiries around the clock
  • Provides instant gratification to customers
  • Eliminates the need for customer service employees to work overtime


  • Eliminates the need for additional customer service employees
  • Reduces operating costs
  • Increases revenue by retaining customers

Stop wasting time on repetitive customer inquiries and start using AtOnce's AI customer service tool today.

Your customers will thank you and your business will thrive.

Click Here To Learn More

What are some tips for writing engaging nonprofit emails in 2023?

Some tips for writing engaging nonprofit emails in 2023 include personalization, storytelling, clear calls-to-action, and mobile optimization.

How can nonprofits increase email open rates in 2023?

Nonprofits can increase email open rates in 2023 by using attention-grabbing subject lines, segmenting their email lists, and sending emails at the right time.

What are some best practices for nonprofit email marketing in 2023?

Some best practices for nonprofit email marketing in 2023 include building a strong email list, using a consistent brand voice, providing value to subscribers, and regularly testing and optimizing email campaigns.

Asim Akhtar

Asim Akhtar

Asim is the CEO & founder of AtOnce. After 5 years of marketing & customer service experience, he's now using Artificial Intelligence to save people time.

Read This Next

The Ultimate Guide to Ecommerce Transaction Emails in 2023

Reclaim Your Account: How to Recover a Hacked Email in 2023

Instantly Convert Cold Emails Into Warm Leads with AI Magic!

Master Your Email List: 2023s Top Management Tips

Save $10,350 Per Year With AtOnce
Save 80 hours/month on blog posts, ads & emails
Learn More